Web Analytics · Singapore

Stop Guessing What's Actually Working.

GA4, tag management, event taxonomy, and conversion tracking built to give you confident answers about what's driving pipeline. Foundational analytics work that makes every downstream report defensible to finance, sales, and leadership.

The Problem

The B2B Web Analytics Problem

These aren't measurement problems. They're decision problems. And they're costing every campaign that runs on broken data.

01

Your GA4 Was Migrated, Not Implemented

Universal Analytics sunset. Someone clicked through the GA4 migration wizard. Property created, basic tags installed, done. Twelve months later, events fire inconsistently, key conversions aren't tracked, the data layer is a fragment of what it should be. You're making decisions on numbers nobody validated, in a tool nobody on the team actually configured.

02

Tag Management Is a Wild West

GTM has 80 tags. Half were added by an agency two vendors ago. Triggers fire on the wrong pages. Dead tags slow the site down. Nobody owns the workspace. When something breaks, nobody knows where to look. Every campaign launch involves an emergency tag fix in production.

03

The Numbers Are There. Nobody Trusts Them.

Finance challenges every metric. Marketing can't defend the attribution. Sales says the leads aren't real. Leadership asks "what's working?" and the team spends a week reconciling three different versions of the same number. Reports get sent because they have to. Decisions still happen on gut.

Enterprise B2B Brands We've Built Analytics For

SAP
CommScope
NUS
BMW
Prudential
BHP

The Method

How Web Analytics Implementation Runs

Four phases, sequenced so the foundation is right before any dashboard gets built. Depth scales to the engagement, but the sequence stays constant.

01
Phase 1

Audit

Read the current state before recommending anything. We audit your existing GA4 property and GTM workspace against B2B best practice: event taxonomy, conversion definitions, audience configuration, data layer integrity, tag governance, and cross-domain tracking. We compare what's being tracked against what should be tracked for your business. Output: a Gap Map with prioritised fixes and a clear read on where the data is reliable and where it isn't.

  • GA4 property audit against B2B best practice
  • GTM workspace audit + tag governance review
  • Conversion definition gap analysis
  • Gap Map: prioritised fixes + data reliability read
02
Phase 2

Architecture

Design the event model and conversion logic before anyone touches a tag. We design the event taxonomy your team will use for the next three years: which events to fire, what parameters to attach, how they map to conversions, how they roll up into reporting. Conversion model aligned with your sales pipeline stages. Audience definitions for marketing programs. GA4 property structure for multi-region or multi-brand setups where it applies. Documented in a way your team can audit and your agencies can extend.

  • Event taxonomy design (3-year scope)
  • Conversion model mapped to pipeline stages (MQL, SQL, closed-won)
  • Audience definitions for marketing programs
  • GA4 property structure for multi-region setups
03
Phase 3

Implementation

Build the tracking, configure the platform, ship the dashboards. GTM workspace rebuild against the new event taxonomy. Cross-domain tracking, consent mode, server-side tagging where it makes sense. GA4 property configured with conversions, audiences, custom dimensions, and DebugView validation. Dashboard layer in Looker Studio (or your preferred BI tool) connected to GA4 and any additional data sources. SEO measurement and search console integration. BigQuery export configured for clients who need raw data access.

  • GTM workspace rebuild with tag governance
  • GA4 configuration: conversions, audiences, custom dimensions
  • Looker Studio dashboard layer
  • BigQuery export for raw data access
04
Phase 4

Validate + Handover

Test every event from interaction to report, then hand over so your team can own it. We test every conversion event in real conditions, from page interaction to GA4 ingestion to dashboard display. Reporting walkthrough with your marketing and sales teams. Tag governance handover: who can publish, what the review process is, where the documentation lives. After handover, your team owns the workspace. We're available on retainer for major changes or quarterly health checks.

  • Event testing from page interaction to GA4 ingestion to dashboard display
  • Reporting walkthrough with marketing + sales teams
  • Tag governance handover + documentation
  • Retainer option for ongoing health checks

Proven Results

Web Analytics in Numbers

Real outcomes from analytics implementation engagements across enterprise B2B clients in Singapore and Southeast Asia.

GA4 Implementations
50+

Enterprise B2B GA4 implementations and migrations shipped.

Years in SEA Analytics
15+

Building analytics programs in Singapore and Southeast Asia.

GTM Deployments
80+

Multi-region GTM deployments shipped with documented governance.

Industries Served
10+

Industries served including tech, finance, healthcare, education, and government.

Client Results

Analytics Work That Performed

Real outcomes from GA4 implementation, GTM governance, and attribution work for enterprise B2B clients in Singapore and Southeast Asia.

Why Construct Digital

Why Our Analytics Holds Up

B2B measurement fragmented into vendors, dashboards, and silos. The agency that built the site rarely owned whether you could measure it, so tracking became someone else's afterthought. Construct Digital was built the other way: the team that designs the measurement is accountable for whether the numbers hold up, not just for shipping a dashboard. We start at the data layer, where the trust is won or lost, not at the report.

Foundation before dashboards

We Build the Foundation, Not Just the Dashboards

Most analytics agencies start with the dashboard. We start with the data layer. A pretty dashboard built on broken tracking is just a faster way to make bad decisions. We fix the foundation first, then everything downstream actually works.

Native B2B context

Native B2B Context

We design event taxonomies for B2B reality: long sales cycles, multi-touch attribution, account-level tracking, content-led nurture, and the handoff between marketing-qualified and sales-qualified. We've done this for tech, finance, government, and healthcare enterprises. The patterns transfer.

Tag governance built in

Tag Governance Built In

Every GTM workspace we build has a documented governance model: who can publish, what the review process is, how new tags get added, how dead tags get retired. Your team can own the workspace after handover. No more agency lock-in on the tag layer.

Platform agnostic

Platform-Agnostic by Design

GA4, Google Tag Manager, Looker Studio, BigQuery, Power BI, HubSpot, Salesforce, and the ad platforms that feed them. We work with the stack you have and recommend changes only when the existing tool genuinely can't do what your business needs.

Documented and auditable

Documented and Auditable

Every event mapped. Every conversion defined. Every change versioned. Your team can audit the workspace at any time. Your agencies can extend it without breaking it. Compliance audits become reports, not fire drills.

Honest about limits

Honest About What Analytics Can and Can't Tell You

B2B attribution is messy. Long cycles, dark social, offline conversations. We build the cleanest measurement model the data will support, name the limits clearly, and don't pretend single-source attribution gives you certainty it doesn't. Better to know what you don't know than to report numbers that quietly lie.

Engagement Model

Three Engagement Shapes

Web Analytics is sold as a discrete service. Engage at the depth that fits the gap. What you pay for is the thinking, the event model, the conversion logic, the attribution design; the build and QA underneath run AI-native, so the implementation comes faster and without the per-hour markup most agencies bill as the tracking plan grows.

Audit Only

Audit Only

Diagnose where the tracking is broken. Full audit of GA4 and GTM against B2B best practice. Output: Gap Map, prioritised fixes, an honest read on where data is reliable. 2–3 weeks. Works as a standalone diagnostic or a precursor to a full implementation.

01
Full Implementation

Full Implementation

Foundation to dashboard. Everything in Audit, plus: event taxonomy designed to your pipeline stages (MQL, SQL, opportunity, closed-won), conversion architecture, GTM workspace rebuild, GA4 configuration with audiences and custom dimensions, a Looker Studio (or preferred BI) dashboard layer, and a documented tag-governance handover so your team owns the workspace. 4–8 weeks. Every event validated in real conditions before sign-off.

02
Analytics Retainer

Analytics Retainer

Ongoing optimisation and reporting. Quarterly health checks, new event additions, dashboard updates, attribution model evolution, and monthly reporting cycles. Retainer-based with a defined SLA. For organisations where analytics needs to keep evolving as the business does.

03
Add Depth Where It Counts

Add Depth Where It Counts

Optional layers that scale any engagement. The tiers above carry the core implementation. When the stack or the reporting need is more demanding, we add:

  • BigQuery export + SQL layer — raw event data for custom attribution models, historical preservation across migrations, or an analyst team that queries directly.
  • Server-side tagging + consent mode — durable, privacy-compliant tracking where client-side tags are blocked or unreliable.
  • Multi-region / multi-brand rollout — GA4 property structure and cross-domain tracking for regional and global reporting from one model.
  • CRM-to-revenue integration — web events mapped to CRM lifecycle stages so an anonymous session traces to a known contact and then to a closed deal, defensible across marketing, sales, and finance.

If you're rebuilding the site itself, analytics is built in from the architecture stage as the A pillar of COMPASS, our Brand + Build framework, so measurement is designed in, not bolted on after launch.

04

Testimonials

What Our Clients Say

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[Placeholder: testimonial from a client whose GTM governance we set up. Kunal / Luis to nominate.]
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Got Questions

Web Analytics FAQs

01 What's the difference between Web Analytics and Data Analytics? remove

Web Analytics is the foundation: making sure GA4, GTM, and event tracking are configured correctly so the data flowing into your tools is accurate. Data Analytics builds on that foundation: combining web data with ad platforms, CRM, and sales data to answer business questions like "what's driving pipeline?" Most enterprises need both. Start with Web Analytics if your tracking is broken or incomplete. Start with Data Analytics if your tracking is clean but you can't tie marketing activity to revenue.

02 We have GA4. Do we still need this service? add

Probably yes. Almost every B2B GA4 property we audit has the same issues: events fire inconsistently, conversions don't map to pipeline stages, audiences aren't configured for marketing programs, tag governance is missing. Having GA4 installed and having GA4 implemented correctly are different states. A 2–3 week audit will tell you which one you're in.

03 Do you work with our existing GA4 property or rebuild it? add

Both routes are possible. We start with an audit. If the existing property is salvageable, we fix what's broken and extend the event taxonomy. If the existing property is too far gone (common with rushed UA migrations), we recommend a clean rebuild with historical data preserved through BigQuery export. We name the trade-offs clearly before you decide.

04 How do you connect web analytics to our CRM and revenue? add

We map web events to your CRM's lifecycle stages (MQL, SQL, opportunity, closed-won), align definitions across marketing and sales, and configure tracking on both sides so an anonymous web session can be traced to a known contact and then to a closed deal. Works with HubSpot, Salesforce, Dynamics, or custom stacks. The output is a measurement model that finance, sales, and marketing can all defend.

05 What tools do you build on? add

GA4, Google Tag Manager, Looker Studio, BigQuery, Power BI, HubSpot reporting, and the ad platforms that feed them. We're platform-fit by design. We'll recommend changes to the stack only when the existing tools can't do what your business needs.

06 How long before we see clean data? add

Audit findings within 2–3 weeks. Implementation takes 4–8 weeks depending on scope. New event taxonomies usually start producing reliable data within the first 2–4 weeks of go-live, with historical comparison improving as the data set matures. We report progress weekly during implementation.

07 Do you do BigQuery and raw data exports? add

Yes. We configure GA4-to-BigQuery export for clients who need raw event data: anyone running custom attribution models, historical data preservation across migrations, or analytics work that goes beyond what GA4's UI exposes. We also build the SQL layer for clients who want their analyst team to query the data directly.

Ready to Begin

Find Out Where Your Analytics Is Quietly Lying

Most B2B analytics setups have the same problem: events firing inconsistently, conversions misconfigured, tag governance missing, and numbers nobody trusts. A 2–3 week audit gives you an honest read on where your tracking is reliable and where it isn't. Start with a conversation. No pitch deck. Just an honest read.